Delivery Cost

North Island & Waiheke Island

Orders over $79.00 are delivered free to non-rural addresses. Orders below $79 incur $5.50 shipping fee.

Rural Surcharge of $5.00 applies to all North  Island rural deliveries below $79.

Click & Collect orders do not require minimum value i.e. orders of any value can be opted as click & collect. No shipping fee is payable on click & collect orders.

South Island

Shipping fee is payable for South Island deliveries and is charged at the checkout based on weight of the order.
Up to 10kg  = $8.21

Up to 20kg = $15.88

40kg = $31.76

40+kg = $15.88 per additional 20kg, for example shipping cost for order weighing 60kg will $47.64, 80kg = $63.52 and so forth.

South Island Rural Surcharge of $5.00 applies to all South Island rural deliveries.

Great Barrier Island 

Shipping fee is payable for Great Barrier Island deliveries and is charged at the checkout based on weight of the order.
Up to 10kg = $8.21

Up to 20kg = $15.88

40kg = $31.76

40+kg = $15.88 per additional 20kg, for example shipping cost for order weighing 60kg will $47.64, 80kg = $63.52 and so forth.

New Zealand Post & Aramex Courier Service

New Zealand Post & Aramex is our delivery partners.

Orders are dispatched by overnight courier from our Auckland warehouse.  Deliveries to rural addresses may take additional 2-3 working days. South Island non-rural delivery takes between 2-3 working days and South Island rural addresses may require additional 2 -3 working days.

Orders received and subscription renewing in the weekend and public holidays are dispatched on the next business day.

Tracking

An email with tracking information is sent by New Zealand Post once the parcel is picked up and registered in the New Zealand Post network.

Weekend Shipping & Instructions

Couriers don’t operate on weekends and public holidays. If a subscription renews on a weekend or public holiday then the order is dispatched on the next working day.  Limited weekend delivery is available for Auckland customers.

The courier will endeavour to follow the delivery instructions. The drivers are authorised to leave the parcel at the delivery address without a signature.

Same Day Delivery

Same day is delivery service is available for Auckland customers. and shipping fee payable for same day delivery service. Please contact us (email [email protected] or phone 0800 300 366) to obtain shipping cost for same day delivery service.

Deliveries outside New Zealand

Shipping cost applies for International delivery.