Delivery Cost

North Island

Orders over $39.00 are delivered free. Orders below $39 incur $5 shipping fee.

Raw/ frozen food is available only in Auckland and is delivered free. Minimum order of $49.00 applies to raw food purchase.

There is no minimum order value or delivery fee for local pick up.

South Island

Shipping fee is payable for South Island deliveries and is charged at the checkout based on weight of the order.
Up to 10kg  = $5.00

Up to 20kg = $8.50

20+ kg = $15.50

Courier

Courier Post is our delivery partner.  We also use our own courier for urgent Auckland deliveries.

Orders are send by overnight courier from our Auckland warehouse.  Rural address could take additional 2-3 working days. South Island non-rural delivery takes between 2-3 days and rural address may require additional 2 -3 working days.

Orders received and subscription renewing in the weekend and public holiday are dispatched on the following business day.

Tracking

You will receive an email notification when your order has been picked by Courier Post. The email provides a link for you to track the parcel.

Weekend Delivery & Instructions

Couriers don’t operate on weekends and public holidays. If a subscription renews on a weekend or public holiday then the order is dispatched on the next working day.  Limited weekend delivery is available for Auckland customers.

The courier will endeavour to follow the delivery instructions. The drivers are authorised to leave the parcel at the delivery address without a signature.

Same Day Delivery

Limited same day delivery is available for Auckland customers provided there are no prior conflicting delivery bookings.  The same day delivery is available on Monday to Saturday.

Evening Delivery

We also offer evening (after 5 pm) delivery for Auckland customers. This service is generally for raw/frozen food customers.

Deliveries outside New Zealand

Please contact us by email for delivery outside New Zealand. Shipping cost applies for International delivery.