Orders over $69.00 are delivered free. Orders below $69 incur $5 shipping fee.
Raw/ frozen food is available only in Auckland and delivered free. A minimum order of $59.00 applies to raw food purchase.
There is no minimum order value or delivery fee for local pick up.
$69 minimum order value applies. Shipping fee is payable for South Island deliveries and is charged at the checkout based on weight of the order.
Up to 10kg = $6.50
Up to 20kg = $13.50
40kg = $27.00
40+kg = $13.50 per additional 20kg, for example shipping cost for order weighing 60kg will $40.50, 80kg = $54.00 and so forth.
New Zealand Post Courier Service
New Zealand Post is our delivery partner. We also use our own courier for urgent Auckland deliveries.
Orders are dispatched by overnight courier from our Auckland warehouse. Deliveries to rural addresses may take additional 2-3 working days. South Island non-rural delivery takes between 2-3 working days and South Island rural addresses may require additional 2 -3 working days.
Orders received and subscription renewing in the weekend and public holidays are dispatched on the next business day.
An email with tracking information is sent by New Zealand Post once the parcel is picked up and registered in the New Zealand Post network.
Weekend Delivery & Instructions
Couriers don’t operate on weekends and public holidays. If a subscription renews on a weekend or public holiday then the order is dispatched on the next working day. Limited weekend delivery is available for Auckland customers.
The courier will endeavour to follow the delivery instructions. The drivers are authorised to leave the parcel at the delivery address without a signature.
Same Day Delivery
Limited same day deliveries for orders over $250 are available for Auckland customers provided there are no prior conflicting bookings. The same day delivery option is available on Monday to Saturday.
Evening delivery is available in Auckland for raw/frozen food customers only.
Deliveries outside New Zealand
Please email us for deliveries outside New Zealand. Shipping cost applies for International delivery.